"Personal information" refers to personal information as defined by the Personal Information Protection Act. Specifically, it refers to information about a living individual that can identify a specific individual by the name, date of birth, contact information, or other description contained in the information, or that can identify a specific individual by matching it with other information.

Our shop may ask for the following personal information when users purchase products or make inquiries.

a) Your name, furigana
b) Date of birth
c) Address
d) Telephone number
e) Email address
f) Password
g) Bank account, credit card numbers, etc.
h) Transaction history and details with our shop

When collecting personal information, we will clearly state the purpose of use and use it in a lawful and fair manner.

The purposes for which our shop uses personal information entrusted to us by users are as follows:

a) Confirmation and inquiry of orders
b) Confirmation and inquiry of product shipment
c) Responding to inquiries

Our shop may change the purpose of use of personal information only if the purpose of use is related to the purpose before the change. When there is a change, we will notify users of the purpose and the change, or publish it on our shop.

Our shop will properly manage personal information entrusted to us by users and will not disclose such information to third parties except in the following cases:

1. When the individual has given their consent
2. When it is necessary for the protection of a person's life, body, or property and it is difficult to obtain the individual's consent.
3. When it is particularly necessary for the improvement of public health or the promotion of healthy child development, and it is difficult to obtain the individual's consent.
3. When disclosure is required by law at the request of a national or local government agency, etc.
4. When disclosing to a contractor to provide the service requested by the user
5. In the event of business succession due to merger or other reasons

When a user requests disclosure of personal information, the Shop will respond promptly after verifying the identity of the person in question. However, this will not apply if disclosure would fall under any of the following. In addition, if a decision is made not to disclose the information, the Shop will notify the user of this decision without delay.

1. When there is a risk of harm to the life, body, property or other rights and interests of the person or a third party
2. When there is a risk of causing significant disruption to the proper performance of our business
3. Any other cases that violate laws and regulations

Notwithstanding the provisions of the preceding paragraph, in principle we will not disclose information other than personal information, such as historical information and characteristic information.

If the personal information held by our company is incorrect, the user may request that the personal information be corrected, added, or deleted. Please contact us via the contact information in Article 10 below.

If the Shop receives a request from a user as described in the preceding paragraph and determines it is necessary to comply with the request, it will correct the personal information in question. In addition, if the Shop has made corrections, etc., or has decided not to make corrections, etc., the Shop will notify the user of this.

Our shop has taken all possible security measures to keep users' personal information accurate and up-to-date and to prevent unauthorized access to, loss, damage, falsification, leakage, etc. of personal information.

Our shop will comply with Japanese laws and other regulations regarding personal information held by the shop, and will review the contents of this policy as appropriate and strive to improve it. In addition, when making any changes, we will make them public by posting the changes on this page.

For inquiries regarding this policy, please contact the following office:

Address: 1-90 Kamezaki, Anan City, Tokushima Prefecture, 774-0003

Company name: Awai Co., Ltd. Person in charge: Hideyoshi Koyanagi

Email address: koyanagi@tripseed.jp